This study demonstrates the impact of COVID-19 on bank employees' productivity and satisfaction. The primary goal of this study is to determine the benefits of well-structured work as well as the effects of employees' work-related concerns during the COVID-19 pandemic on work efficiency and satisfaction. The data for the study was gathered from personnel in India's banking sector. The study used a quantitative research approach with N = 105 bank employees as the sample population. For the interpretation of the acquired data, descriptive statistics such as the mean, standard deviation, and variance analysis, as well as Pearson correlation statistics, were used. The study's findings showed that COVID-19 had a negative impact on worker productivity; thus, a resilience strategy is recommended to deal with the current unfavorable scenario. The study's findings show outcomes regarding the shift in attitude of bank personnel and their impact on productivity as a result of the epidemic. Employees' work-related anxieties during the COVID-19 epidemic have a detrimental impact on work efficiency and employee satisfaction. The findings have significant implications for the banking industry and will help to improve the working environment.
KEYWORDS: Indian Banking Sector, COVID-19, Bank Employee Productivity, Job Satisfaction.