Healthcare profession races to cope with worker productivity and stressed out workforce. Impact of employee experience on productivity among health care employees in Top Star Hospital, Vijayawada, India: An Empirical study with structural equation model (SEM) approach A sample of 312 health care employees (nurses, doctors and administrators) was used to test this integrative model comprising four dimensions in the employee experience: quality of work environment; career developmental opportunity; organizational support and work-life balance. The results confirmed that work-life balance positively moderated on the relationship between employee experience and productivity (β = 0.68, p < 0.001)) with the most interaction effect as well as organizational support. Employee engagement is a partial mediator of such relationship (indirect effect = 0.42, p <. 001). Practical implications – The findings suggest the possibility of using a general intervention in the Indian healthcare industry to focus on employee experience as a priority for overall organization performance enhancement. The significance of this study is twofold as it contributes to the literature on healthcare management, by providing empirical evidence from an underrepresented geography and has practical implication for HR policy.