ISO 9001:2015

A Digital Transformation and Cybersecurity Strengthening: A Case Study of Union Bank of India with Special Reference to Rewa District

Pankaj Shukla & Dr. Manish Kumar Shukla

This research paper studies how Union Bank of India in Rewa District has adopted digital technology and improved cybersecurity. It has focused on the steps that have been taken toward problems that have been faced by customers as well as staff members from Union Bank of India. The researcher has used Interviews, observations, and published articles for this research. It is acceptable that digital banking has made things easier and safer, but on the other side, it is still challenging for a group of customers, especially in rural.


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