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INTERNATIONAL JOURNAL OF ADVANCED RESEARCH IN COMMERCE, MANAGEMENT & SOCIAL SCIENCE (IJARCMSS) [ Vol. 8 | No. 4 (II) | October - December, 2025 ]

Role of Emotional Intelligence in AI-Enabled Leadership: A Study of Leadership Effectiveness and Employee Performance

Dr. Shikha Nainawat

Artificial Intelligence (AI) is revolutionizing organizational leadership, decision-making, and management systems at a rapid pace. Artificial intelligence-enabled leadership is a leadership approach that involves applying artificial intelligence technologies such as data analytics, machine learning, automation, and decision-support systems to enhance organizational efficiency. However, leadership effectiveness is still largely a function of emotional and social capabilities of individuals. Emotional Intelligence (EI) is a key contributor to leadership effectiveness because it helps organizational leaders manage employees, workplace relationships, organizational changes, and communication in a technology-based work environment. The present research aims to examine the role of emotional intelligence in artificial intelligence-enabled leadership effectiveness. The research aims to analyze how emotional intelligence helps organizational leaders manage employees, make decisions, manage workplace stress, and improve organizational efficiency in a technology-based work environment. The research is based on both primary and secondary research. The primary research was conducted by collecting data through a structured questionnaire from employees and managers working in organizations that apply artificial intelligence technologies. The secondary data was collected from research journals, books, and research papers on the theme of emotional intelligence and AI leadership. Statistical tools like percentage analysis and Chi-Square test were used for analyzing the collected data. The findings of the research study revealed that emotional intelligence has a significant impact on leadership effectiveness in AI-enabled organizations. Leaders who possess a high level of emotional intelligence are found to be effective in communication, conflict management, motivating employees, and making decisions in AI-enabled environments. The research study revealed that emotional intelligence enhances employee satisfaction, organizational performance, and interpersonal relationships. The research study concludes that although AI supports the organization in making effective decisions, emotional intelligence is essential for leadership and employee management in AI-enabled organizations.

Nainawat, S. (2025). Role of Emotional Intelligence in AI-Enabled Leadership: A Study of Leadership Effectiveness and Employee Performance. International Journal of Advanced Research in Commerce, Management & Social Science, 08(04(II)), 268–278. https://doi.org/10.62823/IJARCMSS/8.4(II).8681
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DOI:

Article DOI: 10.62823/IJARCMSS/8.4(II).8681

DOI URL: https://doi.org/10.62823/IJARCMSS/8.4(II).8681

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