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INTERNATIONAL JOURNAL OF GLOBAL RESEARCH INNOVATIONS & TECHNOLOGY (IJGRIT) [ Vol. 4 | No. 2(II) | April - June, 2026 ]

The Role of Well-being in Supporting Women Professionals in the BPO Sector: An Exploratory Investigation

Dr. Ramya Shetty, Dr. Shaini Naveen & Dr. Prameela S Shetty

Women friendly policies in organisation is the most important aspect any organisation should consider. As the research already suggests that, of the total population working in BPO, one third of the employees are women. Major concern for every women employee is seeking professional growth and development, promote gender diversity, safe and Inclusive environment, transparency, flexibility. Nowadays every organisation is keen on retaining top talent while it is equally important to the organisation to promote women friendly policies which will motivate the women employees to sustain in the organisation in the long run.

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