ISO 9001:2015

INSPIRA-JOURNAL OF MODERN MANAGEMENT & ENTREPRENEURSHIP(JMME) [ Vol. 16 | No. 3 | July - September, 2026 ]

Employees’ Perceptions of AI-Driven HRM Practices: A Study of Differences Across Demographic Characteristics

Divya Kalra & Prof. (Dr.) Prasad Rao P.V.V

Artificial Intelligence (AI) has become & also increasingly becoming a part of human resource management (HRM), particularly in areas such as recruitment, employee development of employees, performance management, employee engagement and workforce planning. As organizations adopt AI-based HR practices, employees’ perceptions of these practices become important as their acceptance and experience may differ according to their personal and professional background. This paper examines whether employees’ perceptions towards AI-driven HRM practices differ across selected demographic characteristics. The study was conducted among employees working in the IT sector in Delhi/ NCR region, and data were collected from 400 respondents. A questionnaire was developed to study the Overall perception towards AI-driven HRM practices & was measured using a structured scale. One-way ANOVA was used to examine differences in perception across gender, age, qualification, work experience and designation groups. The findings show that perception does not differ significantly across gender, work experience and designation. However, a statistically significant difference was observed across age groups, with the difference specifically occurring between Age Group 1 and Age Group 4. The findings suggest that employees generally have relatively similar perceptions towards AI-driven HRM practices irrespective of their gender, experience and designation, but age may have some influence on how employees perceive AI-based HR practices, including recruitment, training etc.

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